At Stotodo, we pride ourselves on delivering high-quality products that meet your needs. While we stand by the quality and durability of our products, we must clarify the limitations of our responsibility regarding damages caused by improper usage, external factors, or other situations outside our control.
Please read this policy carefully to understand the circumstances under which Stotodo is not liable for damages or issues related to product use.

1. General Disclaimer

Stotodo is not responsible for any damage to the product or its components caused by misuse, negligence, or failure to follow the Care Instructions Policy. This includes, but is not limited to:
    • Use of the product in ways other than its intended purpose.
    • Failure to adhere to care and maintenance guidelines.
    • Unauthorized modifications or repairs to the product.

2. Specific Situations Excluded from Liability

2.1 Damage from Improper Cleaning or Handling

    • Damage caused by using harsh chemicals, bleach, abrasive materials, or improper cleaning techniques.
    • Scratches, discoloration, or fading resulting from abrasive scrubbing or exposure to corrosive substances.

2.2 Physical Damage

    • Dents, cracks, or deformation caused by dropping, mishandling, or applying excessive force to the bottle or its components.
    • Damage to the opening mechanism resulting from improper or excessive force during use.

2.3 Environmental Factors

    • Damage caused by exposure to extreme temperatures, prolonged direct sunlight, or environmental conditions like humidity that could lead to rust or discoloration.

    • Changes to the product’s color, finish, or performance due to natural wear and tear over time.

2.4 Improper Usage

    • Use of the product with boiling liquids, in the freezer, or in the microwave, unless explicitly stated as safe in the product instructions.
    • Damage resulting from using the product with strong or carbonated liquids without proper care.

3. Personal and Property Damage

    • Stotodo is not responsible for any personal injury, property damage, or incidental damages resulting from normal use or improper use of the product.
    • Customers must ensure the product is used as intended and in compliance with the provided care and safety guidelines.

 

4. Unauthorized Repairs or Alterations

Any damage caused by unauthorized repairs, modifications, or alterations to the product voids the warranty and releases Stotodo from any responsibility for resulting issues.

5. Limitations of Responsibility

While we take every step to ensure product quality, once the product is in your possession, its care and proper usage are your responsibility. Stotodo will not be held liable for damages resulting from actions outside of our guidelines, including, but not limited to:
    • Improper storage of the product.
    • Neglecting routine maintenance or cleaning of components like gaskets or lids.

6. Additional Notes

For detailed guidance on proper product use, please refer to our Care Instructions Policy or contact our Customer Support Team at support@stotodo.com.
By purchasing and using Stotodo products, you agree to comply with this policy. We recommend following all provided guidelines to ensure the longevity and safe usage of your product.